Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-email-sequence-testing-and-optimization.livebursts.com (referred to as ‘AI Email Sequence Testing and Optimization’, ‘we’, or ‘our’ throughout this policy). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-email-sequence-testing-and-optimization.livebursts.com.
  2. All associated mobile and desktop applications.
  3. Online services and products offered through these platforms.
  4. Any other third-party services or tools integrated into our offerings (excluding external platforms accessible via links on our site, which have their own privacy policies).

Processing Activities

This policy outlines our data handling practices in the following scenarios:

  1. Authorized User Activities: When you use our applications and services as a registered user, we may collect and process your account information, payment details, and usage patterns.
  2. Website Visits: If you visit our websites linked to this Privacy Policy, we track your interactions and gather technical data, such as your IP address, browser type, and device information.
  3. Communication: We may reach out to you via various channels, including emails, phone calls, or text messages (SMS), for marketing purposes, customer support, or service updates.

Personal Data Collection

We collect several types of personal information, including:

  1. Account Information: Details required to set up and maintain your user account, such as name, email address, and password.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Data: Bank account information (if provided) for direct debits or refunds.
  4. Purchase Details: Items bought from our platform, purchase frequency, and transaction amounts.
  5. Mobile Device Identifiers: Unique device identifiers, mobile network information, and operating system details from your mobile devices when you use our apps.
  6. Location Data: Your geographical location data (with consent) for personalized services and marketing.
  7. Feedback and Reviews: Comments, reviews, and ratings you provide to help us improve our products and services.
  8. Social Media Information: If you choose to log in or interact with our platform via social media accounts, we may collect data from those platforms (subject to their privacy policies).
  9. Product Interaction: Information about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, automated tracking technologies like cookies and log files, and partnerships with third-party service providers.

Cookies

Our website uses various types of cookies to enhance your browsing experience:

  1. Strictly Necessary Cookies: These are essential for navigating our site and using its core features. They enable basic functions such as login and account management.
  2. Preference Cookies: Used to remember user preferences, language settings, and display options.
  3. Analytics Cookies: Track user interactions with our site, providing insights into performance and areas for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Providing services and support.
  2. Improving our products and services based on user feedback.
  3. Complying with legal obligations and industry standards.

Once the purpose is achieved or required retention periods expire, we securely delete or anonymize the data to protect your privacy.

Security Measures

AI Email Sequence Testing and Optimization implements robust security measures to safeguard your personal information:

  1. Data Encryption: We use encryption protocols to secure data in transit and at rest.
  2. Secure Servers: Our servers are housed in secure facilities with access controls and regular security audits.
  3. Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us, and we will take appropriate steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: The ability to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to restrict processing of your data in specific situations.
  5. Data Portability: The ability to obtain and transfer your personal data to another controller.
  6. Objection: Objecting to the processing of your data for direct marketing or other purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

AI Email Sequence Testing and Optimization reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication. We encourage you to review this page periodically for updates.

Contact Information

For any questions, requests, or concerns regarding our privacy practices:

  • Email: contact@ai-email-sequence-testing-and-optimization.livebursts.com
  • Postal Address: [Provide Company Address]

We value your trust in our handling of personal information and strive to maintain transparency throughout our data management processes.